Terms and Conditions

Last Updated: 17/02/2025

Welcome to Kids2Kids Preloved! By using our website www.kids2kidspreloved and purchasing from us, you agree to the following terms and conditions. Please read them carefully.

1. General Information: Kids2Kids Preloved sells high-quality, preloved children’s clothing. Every item is thoroughly checked before being listed and shipped. These terms govern your use of our website and services. By placing an order, you accept these terms. We reserve the right to update or change these terms at any time.

2. Orders & Payments: All prices are listed in GBP (£) and include applicable taxes. Payments are processed securely via third-party payment providers (e.g., PayPal, Stripe). We do not store your payment details. Orders are confirmed via email after payment is received.

3. Shipping & Delivery: Orders are processed within 1-3 working days and shipped via tracked services. Estimated delivery times depend on the shipping option selected at checkout. Kids2Kids Preloved is not responsible for delays caused by postal services. For full details, please see our Shipping Policy.

4. Returns & Refunds: Items must be returned within 14 days of delivery, with tags still attached. Customers are responsible for return postage costs unless the item is faulty. Refunds will be processed once we receive and inspect the returned item. For full details, please see our Returns Policy.

5. Product Descriptions:  We do our best to accurately describe and photograph all items, however, as our products are preloved, minor signs of wear may be present. If you believe an item was misrepresented, please contact us within 14 days.

6. Cancellations & Changes: Orders can only be cancelled or modified before they are dispatched. Once shipped, they must follow our returns process.

7. Liability & Disclaimer:  Kids2Kids Preloved is not responsible for any damage, injury, or loss resulting from the use of our products.

We strive for accuracy but cannot guarantee that all product descriptions, pricing, or website content will be error-free. If we discover an error, we reserve the right to correct it and cancel affected orders.

8. Intellectual Property:  All website content, including text, images, and logos, is owned by Kids2Kids Preloved and cannot be used without permission.

9. Privacy & Data Protection: Your personal information is collected and used in accordance with our Privacy Policy.

10. Contact Information: For any questions or concerns, please contact us at:

📧 kids2kidspreloved@hotmail.com

 By using our website and making a purchase, you agree to these Terms & Conditions.