Shipping Policy

At Kids2Kids Preloved, we aim to make your shopping experience as smooth and hassle- free as possible. Below you’ll find all the details about our shipping options and delivery times.

Processing Time: Orders are processed within 2-3 working days (Monday–Friday, excluding bank   holidays).

You’ll receive a confirmation email once your order has been dispatched.

Shipping Options & Costs: Standard UK Delivery – £3.85  (Estimated delivery: 3-5 working days)   

Free UK Delivery on orders over £50     

Local Collection – Free (Pick up from our store in Solihull—contact us to arrange) 

All parcels are sent via a tracked service to ensure safe delivery.

International Shipping: At this time, we only ship within the UK. We hope to offer international shipping in the    future!

Eco-Friendly Packaging: As part of our commitment to sustainability, your order will arrive in recycled or   compostable packaging. We aim to keep waste to a minimum while ensuring your items arrive safely.

Missing or Delayed Orders: If your order hasn’t arrived within the expected timeframe, please check your tracking   information. If you still need assistance, contact us at [your email], and we’ll be happy to help.